Kids Helpline

Kids Helpline is Australia’s only free, 24/7 phone and online counselling service for young people aged 5 to 25.

The Kids Helpline team are here to talk with you on the phone, 24 hours a day, 7 days a week. It’s free to call (even from mobiles) and you can talk about anything.

WebChat Counselling services are also available, offering the chance to connect one-on-one, real time, with a Kids Helpline counsellor, over the web. Because a lot of young people use web counselling, there is often a wait time before a counsellor is available.

Email counselling is also offered to those who can’t get to a phone or prefer to write things down. A counsellor will read your email carefully and reply with info, questions and suggestions for you.

Services Provided
  • 24/7 telephone support, advice, information and referral
  • Email counselling
  • Webchat counselling
How to access
1800 55 1800