Email support

Do you have some questions but not much time? Contact our counsellors via email.

Email can be a useful way of gaining information and support with any health-related issues if telephone is not the best way for seeking support for you.

In a crisis you should seek other forms of support for a more immediate response. Depending on the nature of the emergency you could call:

Fire, Ambulance or Police 000
Suicide Call Back Service 1300 659 467
Nurse & Midwife Support 1800 667 877
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How to ask a question via email
  1. Go to our email support request page
  2. Enter your email address, name and query. If you wish to remain anonymous you should use an email address and name that doesn’t easily identify who you are
  3. A counsellor will respond to your email within 24 hours
  4. Any further questions can be sent back directly from your email.

Please note: If your enquiry is more involved than a single email or you require an immediate response, you can call 1800 667 877. Our service provides free and confidential support 24/7, to all nurses, midwives and students Australia wide.

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