Counselling Online

Counselling Online provides assistance to Australian residents concerned about alcohol & other drugs.

Counselling Online's primary service is online text-based counselling for people concerned about their own drinking or drug use. The service is equally available to people concerned about a family member, relative or friend.

Other services provided include:

  • support by email
  • tools such as self-assessments and self-help modules
  • an SMS service to keep you focused and on track
  • an online community forum to connect you with peers for support.

Counselling Online services are free and available 24 hours a day, seven days a week.

Services provided
  • Chat counselling
  • Email counselling
  • State by state telephone support referral
  • Online peer support forum
  • SMS support
  • Self-help tools
  • Self-assessment
  • Fact sheets
  • Real stories